medibox
One inbox for every patient conversation.
Aesthetic clinics in Korea receive thousands of inquiries from overseas patients — scattered across Facebook, Instagram, LINE, WeChat and KakaoTalk. medibox pulls every channel into a single queue, so a coordinator can answer a Taiwanese patient on LINE and a Japanese patient on Instagram from the same screen.
An AI layer drafts replies from each clinic's own knowledge base and scores its confidence. It only sends automatically above a threshold the clinic controls — and never for refunds, complaints or medical questions.
- 8 channels, one queue Facebook, Instagram, Threads, LINE, WeChat, KakaoTalk, Naver and email.
- Guard-railed AI replies Confidence scoring, fact checks and hard "never auto-send" rules.
- Built-in CRM Every inquiry tracked from first message to consult to booking.
- Multi-clinic analytics Hourly load, channel mix and weekly per-clinic reports.
















































